About The Olde Wicker Mill - Over Three Decades In Business...
1979
The Olde Wicker Mill opened on April 2, 1979 in an old feed mill on Kellogg Road in Washington Mills. (I didn't want to open on April 1st because I didn't want people to think it was an April Fools joke!)
I started out carrying only three wicker companies. All I sold was wicker baskets, accessories and furniture, macrame plant hangers, tables and lamps, plus wall hangings that I made there in the store. Macrame was very popular back then. I slowly added new items that my customers were asking for. As trends changed, so did my product mix. Now we have over 200 compa- nies represented in the store.
My philosophy back in 1979 was the same as today: If you listen to what your customers want and give it to them at a good price, they will buy it and become loyal customers.
1985
In December of 1985 I had my first son David. Of course it was Christmastime and we were too busy to take time off so when he was just 4 days old I started bringing him to work. I had the best of both worlds – I had a business I loved and I could bring my son to work with me. In 1988, I had my second son Brandon. David was 2-1/2 so I started to bring him to daycare and I brought Brandon to work with me. I think I added a whole new meaning to a family business. Customers would stop in to see the boys and if they were sleeping, the customers would stop again later. To this day I have lifelong customers stop in and talk about the old days when the boys would be sitting in a nipnap on the counter or running around the store in their walker. Now David runs our Cicero store and Brandon, while working another full time job and coaching lacrosse, still finds time to help me with my computer work and with furniture deliveries.
1990
I opened a second store in what used to be The Riverside Mall in North Utica. Operating two stores finally became too much, so in 1993 I made the decision to close the Kellogg Road store and just keep the Mall store. Times were changing. More women were working and they needed extended hours to shop. They weren't taking the time to make stops in small indepen- dent stores – they wanted to go to a mall or center where they could accomplish several things with one stop. I had to change with the times and concentrate my energy where I was most successful.
1995
With the demise of The Riverside Mall, I relocated in Sangertown Square. I was there for almost two years before I was able to secure a space at my present home, The New Hartford Shopping Center. I started out with a 3,500 sq. ft. space and quickly moved to a bigger 6,500 sq. ft. store. When my neighbor Reid-Sheldon retired and closed his doors in 2006 after 150 years in the area, we leased that store, knocked down the walls and more than doubled our space. With Reid-Sheldon closing, there were many product lines that would become available. Nick Sheldon is a retail legend in our area and he was very instrumental in guiding me towards many of the products he carried. Vera Bradley, Swarovski Crystal jewelry and figurines, and Woodstock Windchimes were some of the products he strongly suggested I carry. We made the commitment to carry dozens of his lines and it has proved to be very successful.
2010
After looking for two years for the perfect location in the Syracuse area, I opened my second store in Cicero which my oldest son David now runs. I'm proud to say our reception in the Syracuse area was overwhelming.
NOW
We have some great things happening right now at the store. We're bringing in dozens of new products and coming out with our loyalty card to reward our currant loyal customers and give new customers a reason to stop in. Our name might say "wicker", but as soon as you visit our stores, you'll be amazed at the huge variety of stunning products around every corner.
I always say, it is a new shopping experience every time you come in. Our philosophy is everything we carry is FUN, FUNCTIONAL AND AFFORDABLE".
And you know... "If it's HOT it's here!"